Q: Are you manufacturer or trader? A: Ecoy is a Stainless Steel tableware manufacturer located in Shenzhen Q: How to get a sample? A: samples are free charge but freight should be afforded. Once you have placed order more than 10000pcs straws, we can return your sample shipping fee. Q: Do you accept OEM? A: We accept OEM & ODM Q: Do you accept visiting our factory? A: Yes, pls feel free to vist our factory and inspection is also available. Q:How do you check all the goods in the production line? A: We have spot inspection and finished product inspection. We check the goods when they go into next step production procedure. Q:What’s the order procedure? A:First we discuss order details, production details by email or TM. Then we issue you an PI for your confirmation. You will be requested to do pre-paid full payment or deposit before we go into production. After we get the deposit, we start to process the order. We usually need 7-15days if we don’t have the items in stock. Before production has been finished, we will contact you for shipment details, and the balance payment. After payment has been settled, we start to prepare the shipment for you.